Service Level Agreement Monitoring And Reporting

The question is, do you have the ones you need? The main point is to create a new layer on the network, cloud or SOA middleware, capable of creating a negotiation mechanism between service providers and consumers. For example, the EU-funded Framework 7 research project SLA@SOI[12], which investigates aspects of multi-tier, multi-vendor SLAs within service-oriented infrastructure and cloud computing, while another EU-funded project, VISION Cloud,[13] has delivered results for content-oriented ASAs. If the solution you`re considering only offers one or a few of these metrics, it may be worth looking for more comprehensive software to monitor and report on your service level agreements. SLA stands for Service Level Agreement, it is nothing but the service agreement between service providers and end users (customers) who expect service from service providers within a certain period of time…