Software Maintenance Agreement Terms And Conditions

In addition to these maintenance-specific clauses, the presentation also contains clauses relating to boilerplate`s royalties, payments, warranties, limitations of liability, force majeure, termination, communications, interpretation, and general affairs. 3.1. Limited Warranty for Maintenance Services. Raritan warrants, for a period of ninety (90) days after the provision of the relevant maintenance service, that such maintenance services have been provided in a professional manner and in a manner at least in accordance with the industry standards in force at the time of the service. Any non-compliance resulting from the misuse, misuse, modification or deterioration of the software by the customer, the combination or fusion of the software by the customer with hardware or software that has not been provided by Raritan or that has not been identified as compatible is not considered an error. More detailed information on how maintenance services are to be provided is included in the service level schedule. This schedule includes issues such as the regularity of updates, advance notification regarding the release of updates and updates, how updates and updates are updated/applied, and the consequences of customer refusing to apply or apply software updates and updates. 2.4.2. Raritan is not required to correct software errors within a specified period of time, as the software operates in a heterogeneous environment. 1.8. Software means the product of the raritan software designated in the customer`s order. Alternatively, the software refers to the Raritan software product, which is intended for support under the software maintenance services identification number….